WARNING: Don't Do This When Parking at Ben Gurion Airport

As the holiday travel season ramps up, the Israel Airports Authority (IAA) is issuing a stark warning about unauthorized valet parking services operating around Ben Gurion International Airport (TLV). Officials say these "fly-by-night" operations are preying on unsuspecting passengers, leading to widespread complaints of vehicle misuse, damage, and unexpected fines.

Many travelers heading abroad are lured by online ads promising convenient car storage and shuttle services during their trips. However, the IAA emphasizes that no official valet parking exists at the airport, and anyone offering such a service is doing so illegally and without oversight. "These are fraudsters operating in violation of the law," an IAA spokesperson stated, adding that the authority bears no responsibility for any resulting damages.

Recent reports to the airport's public complaints department paint a troubling picture. Passengers returning from vacations have discovered their vehicles racked up hundreds, or even thousands of extra kilometers on the odometer. Others have found dents, scratches, or more severe damage upon pickup. In several cases, owners received traffic tickets, parking fines, or speeding citations weeks or months later, all stemming from unauthorized use of their cars. Many victims also reported being unable to obtain receipts or invoices for the payments they made.

One common tactic involves "chaffers," slang for unlicensed operators, who advertise heavily on social media and apps. They often pick up vehicles curbside at the airport, promising secure storage, only to use the cars for personal errands or even rent them out. "It's a growing phenomenon, and we're seeing a spike in cases ahead of the holidays," the IAA noted in a recent alert.

In response, the authority is stepping up enforcement. This includes filing lawsuits against offending companies, barring their representatives from airport grounds, and collaborating with law enforcement to shut down operations. Travelers are urged to use only official long-term parking lots at the airport, which are monitored and insured.

For those planning trips, the IAA recommends checking vehicle mileage and condition before handover, photographing the car, and insisting on detailed contracts. "Anyone who opts for these rogue services is taking on full risk," officials warned.

This advisory comes amid a broader effort to enhance passenger safety and curb illegal activities at Israel's main gateway. For more information, visit the IAA website or contact airport customer service.